BOOKING CONDITIONS:
All activities must be paid in advance to be validated.
For all activities where the total price is 2000.00 MAD or below, the activity must be paid in full at the time of booking.
For all activities where the total price is higher than 2,050.00 MAD, a deposit of 50% of the price must be payed at the time of booking and the remaining amount 1 month before the start of the activity.
MEANS OF PAYMENT:
- Bank transfer to our Moroccan bank (proof of payment by mail is required)
- International credit card (Mastercard, Visa, American Express – with Paypal or Factobox)
PAYMENT ON SITE:
For reservations on site, we cannot guarantee availability without payment in advance . Means of payment: cash in dirham or credit card with CMI system from MOROCCO. Cards accepted: Visa - Mastercard - American Express
CANCELLATION:
For cancellations (by the client or by the hotel) a fee will be charged on the following terms:
For all activities up to 3 hours and at a price less than 800 MAD , the full price is paid when cancelled less than 10 days before.
For all activities from 3 hours, with lunch, to several days, at a price above 850 MAD, the following applies:
- If cancelled more than 30 days before, the price is 20 Euro per booking
- Cancellation between 29 and 10 days before the activity: 60 % of the total amount is payable.
- Between 9 and 3 days before: 75 % of the total amount is payable.
- Less than 48 hours before: the total amount is payable.
Please note: Cancellation due to bad weather or illness is not the responsibility of the provider, but should be covered by your own travel insurance.
CHILD POLICY dromedary and horse
Dromedary ride 0-4 years free (sharing the dromedary with a parent )
Dromedary ride 5 to 8 years: half price if sharing the dromedary and full price if the child rides alone.
Horse ride 0-4 years: full price (with instructor)
Horse ride 5 to 8 years: full price (with instructor)
Full price from 9 years: horse or dromedary
CHILD POLICY quad
Children 0 to 4 years are not allowed
Children between 5 and 15 only as passengers
CHILD POLICY bivouac
Children 0 to 4 years free
Children between 5 and 8 years half price
Full price from 9 years
CONFIRMATION OF RESERVATION ACCORDING TO THE RULES
